Returns Policy

We have a 30-day return policy, which means you have up to 30 days after receiving your item to request a return. For full refund, the item must be returned in its original condition within 14 days after delivery.

Please do not ship back any order unless a return is approved or a return label is issued 

All returns must be approved by a staff member. Any return shipped back without an approved RMA or return label will be deem as an Unauthorized RMA.

Unauthorized RMA's will be automatically rejected and the order will be sent back at the customers expense.

Returns also must be shipped back to our address within 14 days after a return label is issued or return is approved.

Restocking Fees:

A 20% percent restocking fee will be assessed to any order returned after 14 days for buyers remorse.

Any item that is materially different than what we shipped will be assessed up to a 20% restocking fee. Items returned with significant damage or loss of value, can be assessed up to 50% restocking fee. If the item is deemed a total loss, the return will be forfeited and item will be sent back to you.

To be eligible for a full refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@techstore78.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@techstore78.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.